We’ve been here before — with Birmingham City Council and assorted businesses and place names — and we’ll be here again. A prominent organisation, this time Waterstones, has officially dropped the apostrophe from its name, sparking outrage from self-anointed protectors of the language.
Waterstones’ managing director James Daunt said: (PDF)
Waterstones without an apostrophe is, in a digital world of URLs and email addresses, a more versatile and practical spelling. It also reflects an altogether truer picture of our business today which, while created by one, is now built on the continued contribution of thousands of individual booksellers.
This seems entirely reasonable to me. The fact that it’s a bookseller, of course, compounds the agony for the is-nothing-sacred crowd, who last year worked themselves into a state of pseudo-grief and fury over the non-death of the serial comma, and who now protest this latest insult on Twitter and Facebook and in comments on news websites.
John Richards, of the Apostrophe Protection Society, is predictably unhappy with Waterstones: “You would really hope that a bookshop is the last place to be so slapdash with English.” If the quote is accurate, his use of slapdash is itself slapdash: the word means hasty or careless, and I’m quite sure Waterstones are being anything but.
Martin MacConnol, in a sensible post about the furore, points out that Waterstones’ name “is a brand mark, and thus doesn’t follow the normal rules of grammar”. David Marsh at the Guardian says it’s “no catastrophe”. But he recommends carrying a felt-tip pen and Tipp-Ex to tackle public lapses in punctuation, à la Lynne Truss, which sounds like a recipe for hypercorrection and Pedantry Gone Wild.
One blogger, whose identity I’ll spare, lamented the news thus:

So now you know: apostrophes that used to feature in Waterstone’s will shuffle off to reappear in genitive its — as if to spite me. They might also find a niche in the aberrant “s-form” Tesco’s (from Tesco), which Lorraine Woodward studied in her interesting dissertation “The supermarket storm: an investigation into an aspect of variation”.
My favourite reaction was from Waterstones of Oxford Street, whose Twitter account posted the photo below (cropped; source unknown), followed by a series of faux-poignant tweets about the apostrophe’s last day at work with the company. “A victim of rebranding”, indeed.

By the standards of common punctuation marks, the apostrophe has had a short existence bedevilled by instability and inconsistency. As Christina Cavella and Robin Kernodle’s paper “How the Past Affects the Future: The Story of the Apostrophe” (PDF) shows, there has always been disagreement and uncertainty about how best to use it.
So no, this is nothing to get upset about, and language is not going to the dogs. The fuss over Waterstones’ dropped apostrophe will soon blow over for all but a few committed sticklers, to be relived next time a big brand or institution puts pragmatism over fastidious punctuation. Best get used to it.
Updates:
Two excellent posts on Waterstones and the use and history of the apostrophe: Michael Rosen explores the politics of punctuation; and David Crystal notes that English writing did fine for almost a millennium without the mark.
John E. McIntyre weighs in at You Don’t Say: apostrophe usage is “a mess and a muddle”, he writes, and resolving it all is “a doomed venture”. So we shouldn’t fret over brands and signs and menus but instead focus on our own writing. He concludes with a fine line — “You can’t weed the world, but you can cultivate your garden” — that echoes an analogy by C. S. Lewis I wrote about recently.
In my post, I avoided linking to any (of the many) tiresome, end-is-nigh reactions to this story. But Mark Liberman at Language Log has gone a different and amusing route, ironically playing up the Daily Mail‘s apocalyptic panic by recruiting no less a barbarian than Shakespeare.
Also at Language Log, Geoffrey K. Pullum rejects the argument that apostrophes are needed to avoid ambiguity. He finds it sad and irritating that people
[try] to represent themselves as educated thinking defenders of the English language by mouthing off cluelessly about grammatical topics, voicing allegations about “incorrectness” and “ambiguity” that cannot withstand even a few seconds of thought. There is nothing whatever about the decision on the new Waterstones trade name that relates to grammar or grammatical error at all.