November 24, 2021
Early in the pandemic, I used Zoom and other video-chat platforms like never before. For me it was mostly social, not work-related: a way to see and stay in touch with family and friends when I wasn’t meeting them in person. I soon noticed ways the technology compromised communication.
Take back-channelling. This is when we say things like mm, yeah, and whoa to convey, minimally, that we’re listening, that we agree, that the speaker should continue their conversational turn, and so on. Back-channelling didn’t work well in some apps, because the timing was slightly out of sync or because the sounds briefly dominated the audio, interfering with the speaker instead of supporting them.
Such problems are not new, but they are newly prevalent. How to tackle them depends on the context: the technology, the conversation type, the people involved, and so on. One thing I did was reduce my back-channelling noises; in their place I nodded more often and more visibly and used more facial expressions.
I also made visual reaction cards based on popular emoji:
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February 12, 2013
Irish Folk Furniture is a stop-motion documentary, 8½ minutes long, that won an award for animation at the Sundance Film Festival last month. Director Tony Donoghue thought it might be too specialist to appeal widely, but it has charmed its way around the festival circuit. I recommend it warmly.
The film celebrates the tradition and use of farmhouse furniture in Ireland, with 16 items restored to a functional state. This is furniture not usually seen as beautiful – or starring in a film – but whose appeal lies in its very ordinariness and utility, and in the history it amasses over generations of use.
It’s a quiet gem in both form and content: as if Jan Švankmajer had rambled down a boreen in Tipperary. Dressers and flour bins wheel around the countryside while their owners chat away. The film is gently funny, beautifully shot, and features some lovely rural Irish accents and syntax, e.g. done as preterite in “we done a good bit on ’em”.
I wanted to link to the original on Donoghue’s YouTube page, but that video has since been set to private, so here it is from another page:
Edit: I’ve removed the video after seeing a comment on YouTube from Tony Donoghue saying his film was only meant to be online for the two weeks of Sundance, and that its continued online presence may undermine its film festival run.
If it reappears legitimately, I’ll reinstate it here.